Hotel Rules & FAQs

Check-in is available from 12:00 PM until late at night.

Yes, early check-in is possible, subject to availability.

Yes, we offer airport transfers at £15 per room per trip.

Yes, we provide complimentary luggage storage for a few hours. If you need overnight storage for more than one night, there is a charge of £2 per bag per night.

Yes, you can leave your bags in our luggage storage room and collect them later on the same day.

This depends on your booking. If breakfast is included, a continental breakfast is provided, with an option to upgrade to an English breakfast for £5. For room-only bookings, continental breakfast costs £7.50 per person, and an English breakfast costs £10.50 per person.

Yes, all rooms have a private toilet, shower, and wash basin.

Some double rooms have work desks. Please request one when booking if needed.

No, we do not have a lift. However, ground-floor rooms can be reserved upon request. We also provide luggage storage on the ground floor for your convenience.

Yes, a valid photo ID is required for the lead guest. You can submit this during online check-in.

Yes, we accept all major credit and debit cards.

No, the rooms do not have refrigerators. However, guests can use the shared kitchen fridge/freezer for essential storage.

Early check-in fees start from £25, and late check-out fees also start from £25, depending on the time requested.

Continental buffet breakfast is served from 5:00 AM to 9:30 AM.

Guests who book directly can change their booking date once, even if it was made under a non-refundable policy.

Children under 3 years old stay free of charge. For children over 3 years old, a room with an extra bed must be booked. Baby cots are available for £10 per night, though this fee is sometimes waived.

No, pets are not allowed, except for guide dogs.